Technology Mediator · Software consulting & delivery
Software and AI agents that do not just digitise but genuinely improve your processes.
We work where business meets technology: we turn your ideas into software concepts that can actually be built, automate processes with AI agents – and step in when software projects run into trouble.
- 35+ years of experience
- Consulting and delivery from one source
- A long-term partner, not a one-off project
AI agent · Incoming invoices
working
- 38 emails read and routed
- 14 invoices recognised and checked
- Data reconciled with the ERP
1 mismatch: invoice amount ≠ purchase order
Waiting for your approval
Services
Consultant or developer?Both.
We assess your project from a business and a technical perspective, design a suitable solution and then build it ourselves. You get one dedicated contact who understands your goals – and knows what it takes to reach them technically.
“Every day we copy data by hand from one system to another.”
AI Agents & Process Automation
Identify recurring workflows, integrate AI agents into your existing systems and make the benefit measurable – with clear rules for when a human decides.
More about AI agents“We know something has to change – we just don't know where to start.”
Digital Transformation & Consulting
Analyse processes, develop IT strategy and software architecture, select suppliers independently – a solid basis for your next decisions.
More about consulting“The project should have been finished six months ago.”
Project Rescue & Second Opinion
Costs are spiralling or you have lost trust in your delivery partner? We assess the situation from a business and a technical angle and show a realistic way forward.
More about project rescue“We need someone who is still there after go-live.”
Delivery & Ongoing Operations
Agile development of web and mobile applications, interfaces to existing systems, automated tests, monitoring and service levels for stable long-term operation. We are also happy to manage the interface to your existing internal and external delivery partners.
More about delivery
Collaboration
How we work together
Digital transformation is not a one-off project. We start small, deliver measurable value quickly and build on it step by step – for as long as you need a partner at your side.
Initial conversation
Free and non-binding: you describe your goals and challenges, we ask questions and give you a first honest assessment.
Analysis & concept
Understand processes, systems and data, assess the potential for automation and AI agents. Result: an actionable concept with priorities, effort and risks.
Pilot & delivery
One selected process is implemented first and tested in day-to-day work. We only scale once the benefit is proven.
Operations & evolution
Monitoring, service levels and regular reviews keep your solution stable and move it forward with your business.
What you can rely on
Independent
Recommendations follow your goals, not vendors or licence models.
Humans stay in control
AI agents work with clear approvals and traceable decisions.
Privacy by design
GDPR, accessibility and security are part of the concept – not an afterthought.
Measurable and economical
Clear metrics, automated tests and low operating costs. More about service levels
About us
Your contact: Andreas Heissenberger
Andreas Heissenberger is the founder of Heissenberger Laboratory and sees himself as a Technology Mediator: he translates between management, business departments and technology. For more than 35 years he has been designing and building software for large and small companies – in telecommunications, finance, tourism, media and member organisations.
For every project we put together the right team from a network of experienced partners. You always keep the same contact – from the first idea to ongoing operations.
Profile on LinkedIn(opens in a new tab)Projects
Reference projects
Reference project
Serverless-Plattform für eine Zeiterfassung
Machbarkeitsprüfung und Prototyp für den Cloud-Betrieb einer Zeiterfassungssoftware – ohne fixe Serverkosten, mit automatischer Skalierung und getrennten Umgebungen für Entwicklung und Produktion.
Reference project
Event Verwaltung
Web-Anwendung zur Verwaltung von Veranstaltung inkl. Einladungsmanagement per E-Mail, Content Management für Veranstaltungsseiten und Formulare, Feedback Fragebogen, SMS Benachrichtigungen.
Reference project
Crowdinvestmentportal
Web Portal zur Anzeige von Crowdinvestment-Projekten und Zeichnungsprozess
Reference project
zukunftsnetzwerk digital (zn-d)
Analyse, Migration auf TYPO3 und laufende Weiterentwicklung der mandantenfähigen White-Label-Web-App des dbb beamtenbund und tarifunion – mit Newsfeed, Veranstaltungs- und Streikmanagement, Messenger und Nachrichten-Digest für die Mitgliedsgewerkschaften.
Reference project
E-Rechnung nach EN 16931
Web-Anwendung zur Erstellung von E-Rechnungen und Angeboten als Factur-X/ZUGFeRD PDF/A-3 nach EN 16931, mit Validierung, Rechnungsarchiv und E-Mail-Versand.
Reference project
Formular-Tool für SAP Engagement Cloud (Emarsys)
Formular-Baukasten für Marketing-Teams – mehrsprachige, mehrseitige Formulare aus den Kontaktfeldern der SAP Engagement Cloud (ehemals Emarsys) zusammenstellen, im Design der jeweiligen Marke veröffentlichen und Eingaben direkt dorthin übergeben.
Reference project
HD Austria Blog
WordPress-Blog für HD Austria, per Reverse Proxy in die Hauptseite integriert, mit interaktiven Quiz und Gewinnspielen auf Basis von React und Node.js.
Reference project
Übernahme der Legacy-Plattform ichkoche.at
Übernahme und Weiterbetreuung eines über 15 Jahre gewachsenen Legacy-Projekts – Betrieb, neue Funktionen, App-APIs und Redesign von ichkoche.at, einer der beliebtesten Rezeptplattformen Österreichs.
Reference project
Website myHoliday Austria
Flugportal für Urlaubsflüge mit Austrian Airlines myHoliday
Testimonials
What our clients say
“What got built was what we needed as a complex network of organisations, with our requirements always at the centre. Requests are questioned proactively, and agreed budgets and schedules are met.”
“His solutions can keep evolving: when new requirements come up, you don’t necessarily have to change the tool straight away. That is a major advantage for us and for our clients.”
“Nobody else could have solved this for us so pragmatically. Thanks to the close, trusting collaboration we were able to keep improving our website and meet our revenue targets.”
“I recommend him to anyone looking for an extremely scalable system that does exactly what you need, without the overhead of generic tools. When it comes to building high-load applications efficiently, he is a true expert.”
Contact
Let's talk about your project
Whether it's a first idea, a project in progress or a process that costs you time and nerves: in a free initial conversation we clarify where you stand and which next step makes sense.
Your contactAndreas Heissenberger
or call directly: +43 664 120 7620
Best to send a short email first – calls from unknown numbers are not put through automatically.
What you can expect
- A personal conversation with Andreas Heissenberger – not with a sales team
- An honest assessment, even if the answer is “not yet”
- Concrete suggestions for the next steps
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