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Software Development & Ongoing Operations

Agile development of web and mobile applications, interfaces to existing systems, automated tests, monitoring and service levels for stable long-term operation.

Web and mobile applications, interfaces and AI integrations from Heissenberger Laboratory for companies facing demanding challenges – built to run reliably for many years.

Software is merely a tool for handling business challenges efficiently. At the end of the day, all that counts is business success for the company and satisfied customers. ‒ Andreas Heissenberger, Technology Mediator

Business experience and industry knowledge enable us to understand your requirements very quickly. We do not need complex specifications to develop a first prototype within a manageable time frame that can be tested in day-to-day work.

Flow diagram of the development process
Flow diagram of the development process

Agile development processes that adapt flexibly to the company and project (Kanban, SCRUM, Extreme Programming, Crystal, Dynamic Systems Development Method, Feature Driven Development) deliver results quickly. We build on the core values of the Agile Manifesto and avoid rigid, complex processes that do not serve the result. Together with you, we define the process, making it easy to get started – even without prior knowledge.

For us, quality assurance begins with understanding your business goals and risks. This lets us choose the appropriate solution at every technical level to avoid errors without letting costs spiral. Following the 80/20 principle, all measures aim to prevent business-critical errors – with automated tests of the critical workflows in the finished application.

The user is always at the centre. Ongoing observation of usage behaviour and many years of experience in designing user interfaces ensure that even complex tasks can be handled smoothly.

Ongoing operations instead of hand-over and goodbye: We monitor technical errors, speed and availability centrally, often detect problems before your customers notice them and, on request, agree binding service levels. Updates, security patches and further development are part of it.

Working with your existing partners: We are also happy to manage the interface to your existing internal and external delivery partners. We align requirements, interfaces and schedules and keep an eye on the quality of the results – so that everyone works towards the same goal and you have one central contact.

We meet the demands for low operating costs and flexible scalability with serverless cloud architectures. Our many years of experience in highly scalable projects for the telecommunications industry and for advertising clients help us here.

The following services are available

  • Development of web-based mobile and desktop applications
  • Interfaces and business logic, including connection to existing systems (CRM, ERP, e-mail marketing)
  • Integration of AI agents and language models into existing workflows
  • Low-risk modernisation of legacy applications
  • Batch processing of large data volumes and data transformations
  • Real-time data display and processing
  • Content management systems (headless CMS, TYPO3, WordPress)
  • Online shops and payment integration
  • Data warehouse setup
  • Maintenance, monitoring and further development of existing applications
  • Coordination of your internal and external delivery partners